Refund Policy

• Annual plans are billed once per year.
• Annual payments are non-refundable for the remaining term.
• If you cancel, your Premium access continues until the end of the paid term. We do not provide prorated refunds or credits for unused time.

• Monthly payments are non-refundable, the same as annual payments.
• If you cancel, your Premium access continues until the end of the period you have already paid for. We do not provide prorated refunds or credits for unused time.

This is not a refund under section 2. It prevents double-billing for the same period. When you switch from monthly to annual billing in your account, we refund your most recent monthly charge in full to your original payment method, and then charge the annual price. Without this step you would pay for the same period twice.

Preferred Rate pricing does not carry over to annual billing.

Duplicate or mistaken charges are not yet covered by a published process. Contact details for billing questions will be published before launch.

Nothing in this policy limits any right you have under applicable consumer law that cannot be excluded by contract.